It's not what we say that matters, it's what our customer's say - that's why we've dedicated this page to customer testimonials. In this industry, just creating "any" customer service experience is a notable exception. At OnSite Recon, it's all about creating an "extraordinary" customer service experience. We recognize that trust is an important component of your decision to allow us to come to your home or work; and that's why we're compiling testimonials from customer's just like you. The testimonials below were not altered in any way, and were voluntarily given.
ONSITE Recon just took 6 years of road rash off the front bumper of my IS 350. It looks like new! Thanks Curt for all your hard work. You guys are ROCKSTARS.
"I've used these guys services three times now and they knocked it out of the park every time!
The first time, a friend surprised me with a birthday gift and had Steve come out and put a scratch guard strip on my Tacoma. While he was there, he found some much needed scratches that needed removed and finished by giving her a buff and wax. I ended up selling the truck a while later and the truck looked so good after their work, I got exactly what i paid for it after 5 years of ownership!! If you're trying to sell your car, call On Site--trust me, you'll make more money on the sale if you do!
My second call to On Site was more of an emergency call. While parallel parking my wife's Jetta, I scratched up her nice alloy rims...pretty badly. I called On Site and they had it fixed in no time at all. I told her which rim I curbed and had her try and find where---she couldn't even tell where they did the repair!
The most recent job I brought them out for was for an insurance repair job. A young lady drove into the side of my car in a parking lot and left a good sized scratch and small dent. Her insurance company cut me a $750 check to get it repaired at an auto body shop. I called On-Site and had it repaired in 90 minutes absolutely perfectly and got to keep about half the check for myself.
This company not only does professional work, but is a brilliant model that makes scratch and dent repair convenient and affordable!"
“Professionalism….. Job Performance….Integrity! I searched the internet; called local collision centers and detail shops to have my 2003 Chevy Avalanche plastic parts reconditioned (a lot of plastic). Most would not guarantee their work. Some recommended replacing all parts. Then I found these guys. From the point I called their number, I knew I was dealing with caring professionals that stood behind their work. I look forward to doing business with Matt and Steve in the future regarding my vehicles.”
John C. Daves Jr., Agent
"I have been in the property casualty insurance business for 32 years. I am impressed by the quality of work by this company. I had to give them a try just to see how they operated. I made an appointment to have some scratches and scrapes removed from my Lexus. Within an hour the scratches and scrapes were completely removed as if they never happened. They were able to match up the paint right on site and had all the tools necessary to do the job properly. I am thrilled with the results!"
"OnSite professionals did an AWESOME !! job repairing damage on my car. The convenience of having the body damage repaired in my driveway was great. The customer service is terrific! My car looks new again, and the cost was the best deal."
"I must tell you that your service was prompt, fair in price, great detail in the work, did what you said you would do. I have already gave out your business cards. You made them all look like new."